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style:font-name-complex="华文中宋" style:font-size-complex="12pt" style:font-weight-complex="bold"/></style:style><style:style style:name="T31" style:family="text"><style:text-properties style:font-name="华文中宋" fo:font-weight="bold" style:font-name-asian="华文中宋" style:font-weight-asian="bold" style:font-name-complex="华文中宋"/></style:style><style:style style:name="T32" style:family="text"><style:text-properties fo:font-size="14pt" fo:font-weight="bold" style:font-size-asian="14pt" style:font-weight-asian="bold" style:font-weight-complex="bold"/></style:style><style:style style:name="fr1" style:family="graphic" style:parent-style-name="Graphics"><style:graphic-properties fo:margin-left="0in" fo:margin-right="0in" fo:margin-top="0in" fo:margin-bottom="0in" style:run-through="background" style:wrap="parallel" style:number-wrapped-paragraphs="no-limit" style:wrap-contour="false" style:vertical-pos="from-top" style:horizontal-pos="center" style:horizontal-rel="paragraph" fo:background-color="transparent" draw:fill="none" draw:fill-color="#ffffff" fo:padding="0.0008in" fo:border="none" style:mirror="none" fo:clip="rect(0in, 0in, 0in, 0in)" draw:luminance="0%" draw:contrast="0%" draw:red="0%" draw:green="0%" draw:blue="0%" draw:gamma="100%" draw:color-inversion="false" draw:image-opacity="100%" draw:color-mode="standard" style:flow-with-text="true"/></style:style></office:automatic-styles><office:body><office:text><text:sequence-decls><text:sequence-decl text:display-outline-level="0" text:name="Illustration"/><text:sequence-decl text:display-outline-level="0" text:name="Table"/><text:sequence-decl text:display-outline-level="0" text:name="Text"/><text:sequence-decl text:display-outline-level="0" text:name="Drawing"/><text:sequence-decl text:display-outline-level="0" text:name="Figure"/></text:sequence-decls><table:table table:name="Table1" table:style-name="Table1"><table:table-column table:style-name="Table1.A"/><table:table-column table:style-name="Table1.B"/><table:table-column table:style-name="Table1.C"/><table:table-column table:style-name="Table1.D"/><table:table-column table:style-name="Table1.E"/><table:table-column table:style-name="Table1.F"/><table:table-column table:style-name="Table1.G"/><table:table-column table:style-name="Table1.H"/><table:table-column table:style-name="Table1.I"/><table:table-column table:style-name="Table1.J"/><table:table-row table:style-name="Table1.1"><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="10" office:value-type="string"><text:p text:style-name="P5">修订记录：</text:p></table:table-cell><table:covered-table-cell/><table:covered-table-cell/><table:covered-table-cell/><table:covered-table-cell/><table:covered-table-cell/><table:covered-table-cell/><table:covered-table-cell/><table:covered-table-cell/><table:covered-table-cell/></table:table-row><table:table-row table:style-name="Table1.1"><table:table-cell table:style-name="Table1.A1" office:value-type="string"><text:p text:style-name="P7">版本号</text:p></table:table-cell><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P6">修订日期</text:p></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.A1" office:value-type="string"><text:p text:style-name="P6">实施日期</text:p></table:table-cell><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P6">编制者<text:span text:style-name="T2"/></text:p></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="4" office:value-type="string"><text:p text:style-name="P6">修订内容</text:p><text:p text:style-name="P6"/></table:table-cell><table:covered-table-cell/><table:covered-table-cell/><table:covered-table-cell/></table:table-row><table:table-row table:style-name="Table1.1"><table:table-cell table:style-name="Table1.A1" office:value-type="string"><text:p text:style-name="P7">A/O<text:span text:style-name="T2"/></text:p></table:table-cell><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P4"><text:span text:style-name="T2">2015-7-2</text:span></text:p></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.A1" office:value-type="string"><text:p text:style-name="P4"><text:span text:style-name="T2">2015-7-2</text:span></text:p></table:table-cell><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P6">闵为忠<text:span text:style-name="T2"/></text:p></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="4" office:value-type="string"><text:p text:style-name="P6">新建<text:span text:style-name="T2"/></text:p></table:table-cell><table:covered-table-cell/><table:covered-table-cell/><table:covered-table-cell/></table:table-row><table:table-row table:style-name="Table1.1"><table:table-cell table:style-name="Table1.A1" office:value-type="string"><text:p text:style-name="P11"/></table:table-cell><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P9"/></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.A1" office:value-type="string"><text:p text:style-name="P9"/></table:table-cell><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P9"/></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="4" office:value-type="string"><text:p text:style-name="P9"/></table:table-cell><table:covered-table-cell/><table:covered-table-cell/><table:covered-table-cell/></table:table-row><table:table-row table:style-name="Table1.1"><table:table-cell table:style-name="Table1.A1" office:value-type="string"><text:p text:style-name="P11"/></table:table-cell><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P9"/></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.A1" office:value-type="string"><text:p text:style-name="P9"/></table:table-cell><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P9"/></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.A1" table:number-columns-spanned="4" office:value-type="string"><text:p text:style-name="P9"/></table:table-cell><table:covered-table-cell/><table:covered-table-cell/><table:covered-table-cell/></table:table-row><table:table-row table:style-name="Table1.6"><table:table-cell table:style-name="Table1.A6" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P20">编制部门</text:p></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.C6" table:number-columns-spanned="3" office:value-type="string"><text:p text:style-name="P4"><text:span text:style-name="T2">质量部</text:span></text:p></table:table-cell><table:covered-table-cell/><table:covered-table-cell/><table:table-cell table:style-name="Table1.A6" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P6">审核</text:p></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.H6" office:value-type="string"><text:p text:style-name="P9"/></table:table-cell><table:table-cell table:style-name="Table1.A6" office:value-type="string"><text:p text:style-name="P6">批准</text:p></table:table-cell><table:table-cell table:style-name="Table1.J6" office:value-type="string"><text:p text:style-name="P10"/></table:table-cell></table:table-row><table:table-row table:style-name="Table1.6"><table:table-cell table:style-name="Table1.A6" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P20">部门审核</text:p></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.C7" table:number-columns-spanned="3" office:value-type="string"><text:p text:style-name="P6">N/A</text:p></table:table-cell><table:covered-table-cell/><table:covered-table-cell/><table:table-cell table:style-name="Table1.A6" table:number-columns-spanned="2" office:value-type="string"><text:p text:style-name="P6">审核日期</text:p></table:table-cell><table:covered-table-cell/><table:table-cell table:style-name="Table1.H7" office:value-type="string"><text:p text:style-name="P9"/></table:table-cell><table:table-cell table:style-name="Table1.A6" office:value-type="string"><text:p text:style-name="P6">批准日期</text:p></table:table-cell><table:table-cell table:style-name="Table1.J7" office:value-type="string"><text:p text:style-name="P10"/></table:table-cell></table:table-row></table:table><text:p text:style-name="P33"/><text:p text:style-name="P27"><text:span text:style-name="T23">1</text:span><text:span text:style-name="T23">.</text:span><text:span text:style-name="T23"> 定义 </text:span></text:p><text:p text:style-name="P28"><text:span text:style-name="T27">SPC</text:span><text:span text:style-name="T27">，即统计过程控制，是一套从生产过程中，定期抽取样本，测量各样本的质量特性值，然后将测得的数据加以统计分析，判断过程是否处于稳定受控状态，从中发现过程异常原因</text:span><text:span text:style-name="T27">(</text:span><text:span text:style-name="T27">特殊原因</text:span><text:span text:style-name="T27">)</text:span><text:span text:style-name="T27">，从而及时采取有效对策，使过程恢复到正常稳定受控状态。</text:span></text:p><text:p text:style-name="P27"><text:span text:style-name="T23">2</text:span><text:span text:style-name="T23">.</text:span><text:span text:style-name="T23"> 目的 </text:span></text:p><text:p text:style-name="P30"><text:span text:style-name="T27">2.1确保电镀产品持续稳定、可预测。</text:span></text:p><text:p text:style-name="P30"><text:span text:style-name="T27">2.2提高产品质量、生产能力、降低成本。</text:span></text:p><text:p text:style-name="P30"><text:span text:style-name="T27">2.3为生产制造和过程分析提供依据。</text:span></text:p><text:p text:style-name="P30"><text:span text:style-name="T27">2.4区分变差的特殊原因和普通原因，作为采取局部措施或对系统采取措施的指南</text:span><text:span text:style-name="T29">。</text:span></text:p><text:p text:style-name="P29"><text:span text:style-name="T23">3</text:span><text:span text:style-name="T23">.</text:span><text:span text:style-name="T23"> 范围 </text:span></text:p><text:p text:style-name="P31"><text:span text:style-name="T27">本规定适用于</text:span><text:span text:style-name="T27">使用均值极差图（X-R图）的电镀产品</text:span><text:span text:style-name="T27">。</text:span></text:p><text:p text:style-name="P29"><text:span text:style-name="T25">4．职责 </text:span></text:p><text:p text:style-name="P32"><text:span text:style-name="T29">4.1推进小组长：制定推进产品、方案和细则；小组工作推进和协调，SPC工作总负责；系统评论和推进；</text:span></text:p><text:p text:style-name="P32"><text:span text:style-name="T29">4.2 内部质量工程师：产品质量SPC推进，异常分析和持续改进；系统评论和推进；</text:span></text:p><text:p text:style-name="P32"><text:span text:style-name="T29">4.3 生产检验区域：产品SPC具体的数据输入；系统评论；</text:span></text:p><text:p text:style-name="P32"><text:span text:style-name="T29">4.4 技术人员：生产工艺调整；产品改进验证；</text:span></text:p><text:p text:style-name="P32"><text:span text:style-name="T29">4.5 挂具车间：挂具调整和优化；产品改进验证；</text:span></text:p><text:p text:style-name="P32"><text:span text:style-name="T29">4.6 SQE：供应商毛坯质量监控；产品质量改善推进；</text:span></text:p><text:p text:style-name="P32"><text:span text:style-name="T29">4.7 检具工程师：产品检具维护和检具优化；</text:span></text:p><text:p text:style-name="P32"><text:span text:style-name="T29">4.8 质量经理：整体工作监督和系统点评；各项工作总协调</text:span></text:p><text:p text:style-name="P21"><text:span text:style-name="T8">5. 流程/程序</text:span></text:p><text:p text:style-name="P22"><text:span text:style-name="T7">5.1 控制点识别：</text:span></text:p><text:p text:style-name="P12">5.1.1根据新项目前期图纸要求的关键控制点或者特殊特性点输入；</text:p><text:p text:style-name="P12">5.1.2 客户特殊需要或者异常抱怨需要监控的点；</text:p><text:p text:style-name="P12">5.1.3 内部发现异常的、对于装配有影响的特殊特性点；</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">5.1.4 具体控制点</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">5.1.4.1 尺寸：PPAP上具体尺寸控制的要求；客户端抱怨尺寸问题；</text:span><text:span text:style-name="T10"/></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">5.1.4.2重量：产品有开裂等性能风险；通过重量和镀层厚度的对应关系，通过重量的简便方法来监控产品重量的SPC，确保产品性能。</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">5.1.4.3镀层厚度：客户端对开裂问题抱怨较大且无法通过重量监控的产品用镀层厚度来监控。</text:span></text:p><text:p text:style-name="P22"><text:span text:style-name="T7">5.2收集数据：</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">5.2.1 子组大小：每批次同一缸电镀产品抽样4件连续产品，组成一个子组；子组数不少于25组。</text:span></text:p><text:p text:style-name="P12">5.2.2 子组频率：</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">生产计划≤8缸的产品，每批次抽样1组数据；</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">生产计划≥8缸的产品，每批次抽样2组数据。</text:span></text:p><text:p text:style-name="P22"><text:span text:style-name="T7">5.3</text:span><text:span text:style-name="T7"> </text:span><text:span text:style-name="T7">数据输入</text:span></text:p><text:p text:style-name="P12">5.3.1在ISI系统中输入相应产品名称、公差范围、上下限等信息；</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">5.3.2在系统中根据各产品的生产频率输入测量数据，建立控制图及记录原始数据；</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">5.3.3查看每个子组的均值（</text:span><text:span text:style-name="T10">X</text:span><text:span text:style-name="T10">）和极差</text:span><text:span text:style-name="T10">R</text:span><text:span text:style-name="T10">；查看控制限；</text:span></text:p><text:p text:style-name="P16">5.4 过程控制分析</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">分析控制图的目的在于识别过程变化或过程均值不恒定的证据。</text:span><text:span text:style-name="T10">（即其中之一或两者均不受控）进而采取适当的措施</text:span><text:span text:style-name="T10">；</text:span></text:p><text:p text:style-name="P16">5.4.1 1个点落在A区以外：</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">异常原因一般为: 新操作人员，方法不对，原料不合格；检验方法或标准变化；计算错误，测量误差；</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">在电镀过程中的一般原因：取样的零件是最高区位置或者是最低区的位置；挂具导电异常造成；注塑毛坯重量，变形等；</text:span></text:p><text:p text:style-name="P16">5.4.2连续6个点递增或递减</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">异常原因一般为:工具逐渐磨损；维护水平逐渐降低；操作人员技能逐渐提高；</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">在电镀过程中的一般原因：物料（阳极）的消耗，对于厚度、重量、尺寸的影响。；溶液浓度的持续下降。（从上限下降到下限的过程）</text:span></text:p><text:p text:style-name="P16">5.4.3连续14个点中相邻点交替上下</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">异常原因一般为:轮流使用两台设备；有两个操作员工轮流操作；使得数据分层不够；</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">在电镀过程中的一般原因：生产过程中统计2个不同测量点的尺寸，造成的波动；白班和夜班人员的交替测量；</text:span></text:p><text:p text:style-name="P16">5.4.4连续15个点落在中心线两侧的C区以内</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">异常原因一般为:数据有假，计算错误；分层不够；</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">在电镀过程中的一般原因：内部/客户对于产品制定尺寸范围限值过大；</text:span></text:p><text:p text:style-name="P16">5.4.5连续8个点落在中心线两侧且无一在C区内</text:p><text:p text:style-name="P12">异常原因一般为:数据数据分层不够；</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">在电镀过程中的一般原因：内部/客户对于产品制定尺寸范围限值过大；取样为零件的中高区或者中低区，取样有误；</text:span></text:p><text:p text:style-name="P16">5.4.6连续3个点中有2个点落在中心线同一侧的B区以外</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">异常原因一般为:新操作人员，方法不对；机器故障；原料不合格；检验方法或标准变化；计算错误，测量误差；</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">在电镀过程中的一般原因：新员工操作，培训不到位；在SPC系统中，内部标准范围设置不合理；在SPC系统中，控制限未设定或设置不合理；测量设备变化或者测量标准改变未及时更新；取样为零件的中高区或者中低区，取样有误。</text:span></text:p><text:p text:style-name="P16">5.4.7连续5个点中有4个点落在中心线同一侧的C区以外</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">异常原因一般为:新操作人员，方法不对；机器故障；原料不合格；检验方法或标准变化；计算错误，测量误差；</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">在电镀过程中的一般原因：新员工操作，培训不到位；在SPC系统中，内部标准范围设置不合理；在SPC系统中，控制限未设定或设置不合理；测量设备变化或者测量标准改变未及时更新；取样为零件的中高区或者中低区，取样有误。</text:span></text:p><text:p text:style-name="P16">5.4.8连续9个点落在中心线的同一侧<text:span text:style-name="T7"/></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">异常原因一般为:新操作人员，方法不对；机器故障；检验方法或标准变化；计算错误，测量误差；</text:span></text:p><text:p text:style-name="P23"><text:span text:style-name="T10">在电镀过程中的一般原因：新员工操作，培训不到位；在SPC系统中，内部标准范围设置不合理；测量设备变化或者测量标准改变未及时更新；取样为零件的中高区或者中低区，取样有误。</text:span></text:p><text:p text:style-name="P16">5.4.9识别并标注特殊原因：</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">对于极差数据内每个特殊原因应在系统上进行跟踪评论、分析，确定产生特殊原因的理由，纠正该状态，</text:span><text:span text:style-name="T10"> 防止再发生</text:span><text:span text:style-name="T10">；</text:span></text:p><text:p text:style-name="P16">5.4.10重新计算控制限：</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">在进行首次过程研究或重新评定过程能力时，要排除已发现</text:span><text:span text:style-name="T10">并解决了的特殊原因的任何失控点，然后重新计算并描画过程均值</text:span><text:span text:style-name="T10">Xbar和控制限，使所有点均处于受控状态；</text:span></text:p><text:p text:style-name="P16">5.5 过程能力分析</text:p><text:p text:style-name="P23"><text:span text:style-name="T10">5.5.1Cpk分析：</text:span></text:p><text:p text:style-name="P23"><text:span text:s